Introduction
Welcome to Dikvijay Tour & Travels (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.
Information We Collect
Personal Information
We may collect personal information that you provide to us directly when you:
- Book a tour or travel service
- Create an account on our website
- Subscribe to our newsletter
- Contact us with inquiries or requests for assistance
- Participate in surveys or promotions
The personal information we collect may include:
- Name
- Email address
- Phone number
- Payment information
- Passport details
- Travel preferences and interests
- Other information you choose to provide
Non-Personal Information
We may also collect non-personal information about your visit to our website, such as:
- Browser type and version
- IP address
- Device type
- Operating system
- Pages visited
- Time and date of visit
- Referring website
This information helps us understand how our website is being used and improve our services.
How We Use Your Information
We use your personal information for the following purposes:
- To process and manage your bookings
- To provide customer support and respond to your inquiries
- To send you updates and notifications related to your travel plans
- To send promotional offers, newsletters, and marketing communications (you can opt-out at any time)
- To improve our website, services, and customer experience
- To comply with legal requirements and prevent fraudulent activities
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers and partners who assist us in delivering our services, such as hotels, airlines, and tour operators
- Payment processors and financial institutions for transaction processing
- Law enforcement agencies, government authorities, or other third parties if required by law or to protect our legal rights
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Access controls and authentication procedures
- Regular security assessments and updates
Despite our efforts, no security system is completely foolproof. We cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how our website is used. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Objection: You can object to the processing of your personal information for marketing purposes.
- Restriction: You can request the restriction of processing under certain circumstances.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dikvijay Tour & Travels
Email: info@dikvijaytours.com
Phone: +91 74396 88393
Address: Kalyan, Mumbai, Dombivli, India, Maharashtra
Thank you for choosing Dikvijay Tour & Travels. We value your trust and are dedicated to protecting your privacy.
