Company Name: Dikvijay Tour and Travels
Website: [dikvijay.com]

At Dikvijay Tour and Travels, we value the privacy of our customers and are committed to protecting their personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services — online or offline.


1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Identification Information:
    Name, email address, phone number, postal address, ID proof (for bookings), etc.
  • Travel Information:
    Passport details, visa information, flight/train details, travel preferences, etc.
  • Payment Data:
    Credit/debit card details, bank account details, UPI information (collected securely through payment gateways).
  • Technical Data (Online Visitors):
    IP address, browser type, device ID, operating system, access time, location (if enabled), cookies, etc.
  • Communication Data:
    Emails, messages, service requests, feedback, or inquiries submitted via our website or customer support.

2. How We Use Your Information

We use your data for the following purposes:

  • To process bookings, reservations, and travel arrangements
  • To send confirmations, invoices, and updates related to your trip
  • To personalize travel experiences as per your preferences
  • To improve our website, services, and customer experience
  • To send promotional emails or offers (you can opt-out anytime)
  • To comply with legal obligations and government guidelines
  • To verify identity, prevent fraud, or enforce terms

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

  • Travel Service Providers: Hotels, airlines, transport agencies, insurance companies, etc. (only what’s necessary for service delivery)
  • Payment Gateways: For secure payment processing
  • Government Authorities: If required by law, court order, or regulations
  • Technical Vendors: For website hosting, email communication, or analytics

All partners are bound by confidentiality agreements and data protection obligations.


4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance browsing experience
  • Analyze user behavior and traffic
  • Store preferences (e.g., language, currency)

You can manage or disable cookies via your browser settings, though some features may not work properly without them.


5. Data Security

We take strict measures to protect your data:

  • SSL encryption for all transactions
  • Secure servers and firewalls
  • Access control and role-based data handling
  • Regular security audits and updates

Despite best efforts, no system is 100% secure. We urge users to maintain password confidentiality.


6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for promotional communications
  • Raise a complaint or question about our data practices

To exercise any of these rights, contact us at [info@dikvijay.com / dikvijaytt@gmail.com].


7. Data Retention

We retain your data only for as long as:

  • It’s required to fulfill travel services
  • Legal or regulatory obligations require us to store it
  • You continue to use our services or communicate with us

Once no longer necessary, data is securely deleted or anonymized.


8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect data from minors without parental consent.


9. Third-Party Links

Our website may link to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing data.


10. Changes to This Policy

We may update this policy periodically. All changes will be posted on our website with an updated effective date. Continued use of our services implies acceptance of the updated policy.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to:

Dikvijay Tour and Travels
[Kolkata]
Email: [info@dikvijay.com / dikvijaytt@gmail.com]
Phone: [+91 7439688393]

Suggested text: Our website address is: https://dikvijay.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.